Contact Us
If you need help with deposits, withdrawals, account verification or have a technical problem, the Vegas Paradise support team is ready to assist. Contact us for account-related queries, verification help or general feedback via email, live chat or phone. For a quicker response, have your account ID and recent transaction details handy when you get in touch with VegasParadise so we can investigate and resolve your issue efficiently. Our team can also advise on responsible gambling tools.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email, 24/7 response for urgent issues) |
| General enquiries | [email protected] (Mon-Fri responses, billing and corporate) |
| Affiliate enquiries | [email protected] (partner team; onboarding & promotions) |
| Phone | +44 20 7946 0523 (call handling Mon-Fri) |
| Working hours | Mon-Fri, 09:00-18:00 (local time) |
Contact Us by Email
Email is the preferred way to contact us for detailed requests, account queries or cases that need documents or explanations. Please send your message to [email protected] with a clear subject line and include up-to-date contact details, account ID and any relevant attachments. Providing this information helps us process your request quickly and avoid unnecessary delays.
Submit Your Inquiry
Response Time
At Vegas Paradise our support team aims to respond quickly to all enquiries. Most messages receive a reply within one business day, but complex requests requiring account checks or third-party verification can take longer. If further information is needed we’ll keep you updated and provide an estimated timescale for resolution. For urgent queries use live chat at VegasParadise for fastest service.
Feedback
We’d love to hear your feedback, suggestions or ideas for improving the site. Please tell us what works, what doesn’t and any features you’d like to see. Every message is read carefully by our team and used to shape updates to the service and user experience. Send thoughts via live chat or email to [email protected].